Their are many different career paths for individuals at DownloadDirect.co.uk. We like to pride ourselves on offering one of the most rewarding and memorable career paths in the e-commerce market. We see each and every one of our employees as individuals and not just numbers, this helps us to help you grow more quickly and with a greater grasp of our industry.

Below are some descriptions concerning the types of employment we have at DownloadDirect.co.uk.

Client Services

Our client services department services the needs of clients who have utilized and purchased services through DownloadDirect.co.uk. This department is one of the most demanding departments in the company and requires one hundred percent attention to detail at all times. Clients expect a fast response and execution of requests alongside a welcome and warm atmosphere for them to discuss their current needs or requirements. Although demanding the Client Services department is also one of the most rewarding departments, with excellent benefits and annual performance rewards, not to mention the valuable personal and professional experiences gained whilst positioned within this department. Client Type: (B2B & B2G)

Web Development

Our Web Development department plans, schedules and carries out work on the DownloadDirect.co.uk Website and affiliates websites. This department is alert 24 hours a day to ensure that the DownloadDirect.co.uk service remains online as reliably as possible. In addition to day to day duties the web development department also assist the 'Live Web Services XML' unit with real time web link development. This department is a fast paced, constantly changing, dynamic atmosphere with an adrenaline undercurrent.

Live Web Services (XML) Unit

Combined with the web development department the Live Web Services (XML) unit or LWS constantly negotiate live web data link ups with our distributors and other 3rd parties to allow the software download service of DownloadDirect.co.uk to function within standard operating parameters. LWS handle most types of 'http' and 'xml' data transfers and coordinate closely with the Web Development department.

Administration

The administration department is responsible for the administrative duties of DownloadDirect.co.uk. Their typical day to day activities include secretarial admin., financial admin., company communication and liaising administration to various departments throughout the company.

Customer Services

The customer services department is an invaluable communication link between DownloadDirect.co.uk and it's customers and clients. It's sole purpose is to assist in the following areas of DownloadDirect.co.uk's customers needs: Pre Sales Care, Sales, Support (Limited and usually referred) and After Sales Care. At DownloadDirect.co.uk we treat and regard our customers and clients as our most important asset, and as such we deal with every inquiry with 100% professionalism and efficiency. The customer services department is an exciting and developing department with no two days ever brining the same environment ! Certainly a challenging and rewarding environment to apply your skills.